Integral Access Moves into Residential Services Market

Announces Enhancements to Its Multi-Service Platform to Enable Service Providers to Expand Residential Offerings and Achieve Cost-Effective VoIP-based UNE-P to UNE-L Migration

CHELMSFORD, MA – JUNE 14, 2004 - Integral Access, a provider of IP access solutions, today signaled its strategy of aggressively pursuing the residential services market with the announcement of enhancements to its PurePacket multi-service access platform. The enhancements enable service providers to expand their residential broadband data and voice offerings and evolve to an all IP network implementation. In addition, the improvements to PurePacket are designed to allow service providers to migrate their customers from UNE-P to IP-based voice and data services over UNE-L at lower level of capital investment and operating expenses than alternative technologies.

Increased Revenue with Residential VoIP
Integral Access has added new functionality to its PurePacketNode, the central office-based access aggregation platform, to better support emerging residential broadband and IP telephony services. Along with SIP, an IP telephony signaling protocol, and ADSL2+, an emerging higher bandwidth residential broadband technology, Integral Access has introduced a number of product enhancements to allow independent, competitive and international carriers to offer competitive softswitch-based IP telephony and broadband data residential services. PurePacket also allows service providers to migrate to IP services while maintaining support for legacy network services.

New residential VoIP offerings can support traditional telephony features in addition to IP-enabled enhanced features such as click-to-talk, find-me, follow-me and unified messaging services. Carriers are quickly moving to VoIP-based services to bundle new services, differentiate and ultimately migrate their network to a converged IP-based infrastructure. An IP-based infrastructure offers a simplified approach to service provisioning, greater operational flexibility, faster delivery time and reduced life cycle cost.

“The current economic and regulatory climate has forced service providers to re-examine their business models, and they must provide profitable new services and rapid time-to-market response,” said Donny Smith, CEO of Jaguar Communications. “Integral Access’ PurePacket achieves just that with a highly integrated and competitive access solution for residential broadband and business services.”

Reduced Capital and Operating Expenses to Facilitate UNE-P to UNE-L Migration
UNE-P provides competitive service providers with access to the incumbent carriers’ switching facilities and the local loop, while UNE-L is simply the associated copper loop and requires service providers to build their own network infrastructure to provide services. Integral Access has added a variety of measures to help service providers to cost-effectively build and manage their own VoIP access infrastructures and, in response to the regulatory changes, convert their UNE-P customers to softswitch-based services over UNE-L. These new measures include:

• High-density residential broadband service. PurePacketNode provides a high-density POTS/ADSL2+ combination service for integrated voice, data and video delivery. With over 8,000 POTS/ADSL2+ lines in a 10’ x10’ central office space, it has been optimized for line density, allowing service providers to maximize the number of lines in a minimum amount of space while complying with Telcordia’s NEBS requirements.
• Remote provisioning. Integral Access has extended the provisioning capabilities of PurePacketOMS, its operations management system, to reduce truck rolls and service time to market with rapid remote provisioning of individual customer lines for voice and/or data services.
• Integrated loop testing. PurePacketOMS now integrates loop testing and qualification into PurePacket, saving service providers the expense of separate loop test equipment.
• Wholesaling flexibility. PurePacket has been architected to accommodate inter-carrier service wholesaling arrangements. PurePacket can be configured to interconnect to multiple IP telephony service providers and ISP’s.

“Integral Access is known for its packet-based integrated business solutions and residential VoIP has become an important part of our growth strategy going forward,” said Guy Chenard, Integral Access’ vice president of marketing and business development. “Expect to see customer and technology announcements from Integral Access in the coming months that demonstrate our determination to address that market.”

About Integral Access’ PurePacket
PurePacket is Integral Access’ packet-based multi-service access solution that enables service providers globally to combine voice/data on next-generation VoIP-based networks; offer current and new differentiated services; and leverage current investments in voice, transmission and switching infrastructures. It includes:

• PurePacketNode, a central office-based access aggregation platform for business and residential broadband services
• PurePacketLAG-ES, a delivery platform for high-density traditional or enhanced voice services
• PurePacketCompact, an aggregation platform for small campus and in-building applications
• PurePacketOUTburst, customer premises integrated access devices
• PurePacketOMS, an operations management system

About Integral Access
Integral Access, Inc., headquartered in Chelmsford, Massachusetts, develops, manufactures and markets next-generation access solutions that enable service providers to deliver integrated business and residential services via a single, easy-to-manage platform. Its core competency is in the delivery of toll-quality packet voice, traffic management and robust simplified operations and element management. Integral Access has products deployed with service providers in major U.S. metropolitan areas and European regions. For more information, please visit www.integralaccess.com.

PurePacket, OUTburst, PurePacketNode, PurePacketPower, PurePacketCompact, Integral Access, and the Integral Access logo are registered trademarks of Integral Access, Inc. PurePacketOMS and PurePacketLAG-ES are trademarks of Integral Access, Inc.

Press Contacts:

Guy Chenard
Integral Access
978.367.7510

gchenard@integralaccess.com

Jill Ryan
Stauch Vetromile & Mitchell
401.438.0614
978.367.7510
jill.ryan@svmmarcom.com