BROADSOFT AND INTEGRAL ACCESS PARTNER TO DELIVER ENHANCED VOICE SERVICES

Interoperability Testing Successfully Completed to Accelerate the Migration to IP Centrex and Hosted PBX

GAITHERSBURG, MD, and CHELMSFORD, MA - November 11, 2002 - BroadSoft®, Inc., the leading provider of voice applications and servers, and Integral Access, Inc., the leading provider of IP access networks, today announced the successful completion of interoperability testing between BroadSoft’s award-winning BroadWorks™ solution and Integral Access’ award-winning PurePacket access network solution. The BroadSoft-Integral Access solution will allow service providers to substantially cut operating expenses by simplifying network management and delivering more efficient and higher quality voice services.

The joint solution will enable users with traditional analog devices to benefit from BroadWorks IP Centrex and hosted PBX capabilities by leveraging Integral Access’ PurePacket technology in a softswitch architecture. PurePacket allows service providers to take advantage of the operational efficiencies of its IP-based access network technology and to offer additional services, such as converged voice and data, without the need for increased bandwidth. This also provides a migrational path from traditional circuit-switched services to new IP Centrex and enterprise voice services. With Integral Access’ multi-service access gateway and BroadWorks’ comprehensive suite of enhanced voice services, service providers can now ensure customers quality of service and carrier-class telephony over the last mile. Service providers will also benefit from enhanced security and reliability, as well as easier network management.
“BroadSoft’s BroadWorks offers the scalability, reliability and flexibility service providers need to provide carrier class telephony services. Combined with PurePacket, service providers can realize greater revenues with the delivery of enhanced services to analog or IP-enabled endpoints,” said Jack Cicon, president and CEO, Integral Access. “With the intelligent QoS architecture, service providers can deliver very high levels of performance while significantly reducing operating expenses.”

“Integral Access’ PurePacket technology delivers a high-performance end-to-end access solution that perfectly complements BroadWorks’ voice applications and servers. The successful integration of BroadWorks and Integral Access’ PurePacket technology will present significant cost savings for our customers, while enabling them to offer additional carrier-class services. We look forward to working with them to deliver efficient voice solutions to our customers”, said Michael Tessler, president and CEO, BroadSoft.

BroadWorks is the industry's first integrated system of voice applications and servers enabling service providers to deliver basic and enhanced voice services to enterprises. BroadWorks’ voice applications and servers enable providers to rapidly and cost-effectively deploy a comprehensive portfolio of carrier-class telephony services such as IP Centrex, hosted PBX, voice VPN, and enhanced network applications. Using BroadWorks, service providers and customer administrators can manage administrative functions with BroadSoft’s patented web-based portal, CommPilotä. The BroadWorks architecture can scale to support millions of subscribers and to deliver 99.999% total system availability.

The PurePacket system is an intelligent IP-based access solution that allows carriers to deliver a comprehensive set of converged services over a single multi-purpose network regardless of the last mile link available for reaching customers. To maximize the traffic carrying capacity of networks and increase revenue opportunities for carriers, PurePacket uses an IP/MPLS-based architecture to route, transport and switch voice, video, and data transmissions in packet format. PurePacket provides simultaneous support for domestic and international circuit-switch networks and global softswitch architectures as a line access gateway - facilitating the migration to an all packet-based infrastructure.

About BroadSoft

BroadSoft, Inc. is the leading provider of voice applications and servers for service providers. BroadWorks, the company’s flagship product, allows service providers to rapidly and economically design and deploy web-enabled enhanced telephony services to their customers. BroadSoft holds the largest market share in the IP Centrex and Hosted PBX space with the most announced customers to date. BroadSoft has received extensive industry acknowledgement including recognition as a “Hot Start-Up” by America’s Network and Telecommunications magazines, two of the leading telecommunications industry publications. Communications Solutions, Internet Telephony and Network Magazine recognized BroadWorks as Product of the Year. BroadSoft is located near Washington, DC, in Gaithersburg, Maryland, and also maintains a research and development facility in Montreal, Canada. Additional information can be found at
www.broadsoft.com.

About Integral Access

Integral Access, Inc. provides multi-service, packet-based access systems that utilize MPLS to enable carriers to offer differentiated services and combine voice/data on next generation IP-based networks, as well as traditional circuit switched and ATM infrastructures. The company offers a complete access platform which includes central office, campus, and in-building aggregation platforms; customer premise equipment; and an operations management system for network control and services management. Integral Access is headquartered in Chelmsford, Massachusetts, USA, and is privately held. To contact Integral Access call +1-978-256-8833, visit us on the web at http://www.integralaccess.com, or write to info@integralaccess.com.

Note to editors:

BroadSoft is a registered trademark and BroadWorks and CommPilot are trademarks of BroadSoft, Inc. PurePacketCompact, and PurePacketOMS are trademarks of Integral Access, Inc. PurePacket, OUTburst, PurePacketNode, PurePacketPower, Integral Access, and the Integral Access logo are registered trademarks of Integral Access, Inc. All other names are trademarks of their respective companies.

For BroadSoft:

Kit Goldfarb
KG Communications
kit.goldfarb@kgcom.com
(703) 760-0900 x101
(703) 627-0298 (Mobile)

For Integral Access:

Nelson Hsu
Sr. Director, Marketing and Business Development
978-256-8833
nhsu@integralaccess.com